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FAQ

Q

Can one person sign up for multiple IDs?

You can sign up with an email address other than the one you registered with.

 

Q

Can I sign up as a business/purchasing manager and an individual purchasing member at the same time?

You can sign up with an email address other than the one you registered with.

Q

Are the prices inclusive of VAT?

The product page is displayed as a price without VAT, and you can check the price including VAT on the payment page when ordering.

Q

What is the shipping fee if I order more than 2 times a day?

Shipping costs are charged separately for each order number.

Q

If the delivery date is different for each product, is bulk delivery possible?

When ordering, you can choose individual delivery or combined delivery. * If you select individual shipping, it will be shipped as soon as preparations for each product are completed. (It can be shipped multiple times in one order, and there is no additional shipping charge.) * If you select bundled shipping, we will package and ship the product based on the latest delivery date. However, there may be delays in warehousing due to partner companies' circumstances or product supply and demand problems. In this case, after notification from our customer center (+82-10-4923-7335), it can be shipped separately after excluding delayed products. ※ Individual delivery (shipping from partners): Please note that bundled delivery cannot be selected when filling out the order form for products with the phrase "individual delivery" in the shopping cart.